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Exception Errors & General Protection Fault Links

 

Invalid Page Fault

An invalid page fault may occur when parameters are passed between programs and the Windows operating system. An invalid parameter may cause a program to run invalid instructions, which results in an invalid page fault. Invalid instruction can occur in any of the following situations:

  • If the virtual memory becomes unstable due to a shortage of physical memory (RAM)
  • If the virtual memory becomes unstable due to a shortage of free disk space
  • If the virtual memory area is damaged by a program
  • If a program attempts to access data that is being modified by another running program

General Protection Fault

A general protection fault (GP fault) often indicates that there is a problem with software or you need to update a device driver that you have installed on your computer. If you cannot find a Microsoft Knowledge Base article to address your specific issue, the Dr. Watson tool can help you identify the cause of the error message.
Dr. Watson is a diagnostic tool that takes a snapshot of your computer whenever a fault occurs. Dr. Watson intercepts software faults, identifies the software that faulted, and offers a detailed description of the cause. Dr. Watson can often diagnose the issue and offer a suggested course of action.
After you receive a GP fault, run the Dr. Watson tool so that you can "catch" the error the next time that it occurs. To start Dr. Watson, Click Start, click Run, type "drwatson" (without the quotation marks), and then click OK.
When you enable Dr. Watson, an icon is displayed on your taskbar.
If a program fault occurs, Dr. Watson generates a snapshot of the software environment. Click the Details button in the error message to view the information that is gathered by Dr. Watson.
To generate a log file, double-click the Dr. Watson icon on the taskbar. Dr. Watson gathers information about the operating system, and then a Dr. Watson dialog box is displayed.


Windows Protection Error

Windows Protection error message occur when your computer attempts to load or unload a virtual device driver (VxD). This error message is a way to let you know that there is a problem with the device driver. In many cases, the VxD that did not load or unload is mentioned in the error message. In other cases, you may not be able to determine the VxD that caused the behavior; however, you should be able to find the cause of the error message if you use clean boot troubleshooting.
Windows Protection error messages can occur in any of the following situations:

  • If a real-mode driver and a protected-mode driver are in conflict
  • If the registry is damaged
  • If either the Win.com file or the Command.com file are infected with a virus, or if either of the files are damaged
  • If a protected-mode driver is loaded from the System.ini file and the driver is already initialized
  • If there is a physical input/output (I/O) address conflict or a random access memory (RAM) address conflict
  • If there are incorrect complementary metal oxide semiconductor (CMOS) settings for a built-in peripheral device (such as cache settings, CPU timing, hard disks, and so on)
  • If the Plug and Play feature of the basic input/output system (BIOS) on the computer is not working correctly
  • If the computer contains a malfunctioning cache or malfunctioning memory
  • If the motherboard on the computer is not working properly
  • If you installed Microsoft Office 97 and you are using the Novell Client 32 software

Missing or Damaged Files

Not sure if the dynamic link library (.dll) file is a Microsoft file that you can extract? View the Microsoft DLL Help Database to see if the file is Microsoft file. Then you can look at the details of the file and see if it is an operating system file or if it belongs to another Microsoft product. If you find that the file you are looking for is a Microsoft file, then you know which product installation disk you need in order to extract the file. For example, if the file you are looking for is Outllib.dll, you will not find that file on your operating system installation disk because it is a Microsoft Outlook file.
If you cannot find the file you are looking for by using this database, the file probably belongs to another program that you are using. Manufacturers use many naming conventions to name their files and sometimes it is difficult to find the manufacturer of the file you are looking for. The first thing to do to try to identify where the file comes from is to look for the file on your computer. If the reason you are receiving the error message is because the file is damaged it is still probably on your computer. If the reason you are receiving the error message is because the file has been removed from your computer, this method will not work. The only way to know for sure is to search for the file name:
  • For Windows 98, go to Start, point to Find, and then click Find Files or Folders. Type the name of the file you are looking for and then press Go.
  • For Windows Me, go to Start, point to Search, and then click For Files or Folders. Type the name of the file you are looking for and then press Search Now. NOTE: Make sure that the correct hard disk is selected in the Look in box.
After the file is displayed in the search results window, right-click the file name, and click Properties. If the file has a Version tab, click the Version tab, and then look at the Company Name. The file that is broken or damaged belongs to a program made by this company.
If the file is not found, or if the file is found but it does not specify a company name, try the questions below:
  • Is there a program on your computer that when you try to start it, it will not run? This may be the source of the issue. If an important file is missing or damaged, programs will not run.
  • Do you get an error message when you use a specific program? Maybe the core files of the program allow you to run the program, but as you are using the program one of the dependent files for a function you are trying to use is busted or damaged. The file that shows up in your error message might belong to that program.
  • Did you recently install or remove a program or utility? If you try to install a program and it only partially installs, you may be receiving error messages because the program is looking for files that did not get installed. Another possibility could be that you removed a program, but some of the files for that program remain on your computer, some times this can cause problems as well.
Once you determine the origin of the file, contact the manufacturer of the file to determine how to resolve the issue.
General:
Causes of General Protection Faults
What Are Windows 95-98 Fatal Exception Errors
Invalid VxD dynamic link call from <A> to device <B>, service <C>
 
Hardware Related:
Computer Hangs with Hauppage Win-TV Card
EPSIN500 Caused a General Protection Fault in Module...
Fatal Exception 0D Using ATI All-in-Wonder Pro Video Adapter
Fatal Exception Error Message Printing with Okidata OL-600e Printer
Invalid Page Fault Error Message When Updating Device Driver
Problems with Crystal Audio Sound Card in Windows 98
Standby Mode Causes General Protection Fault in Attwave.drv
RUNDLL32 caused a General Protection Fault in module MMSYSTEM.DLL
 
Internet/Email Related:
Acmsetup Caused an Invalid Page Fault in Module Unknown in IE 5 Setup
Clicking OK in About Internet Explorer Causes Error Message
Error Message Scrolling Through Web Page Frame with Wheel
Error Message Typing Address in Address Box or in Open Box
Explorer caused an exception 6d007fh in module Webcheck.dll
Explorer Caused an Exception c0010000h in Module Msjava.dll
EXPLORER caused an invalid page fault in module MSHTML.DLL at <address>
General Protection Fault When You Quit Internet Explorer
IE5WZD Caused an Exception C0010000H in Module...
IE5WZD Caused an Exception c0010000H in Module...
IExplore Caused an Invalid Page Fault in Module...
IEXPLORE.exe Exception: access violation (0xc0000005), Address 0x702be865
Illegal Operation Error Message When You Try to Print a Web Page
Invalid Page Fault in Jscript.dll...
Invalid Page Fault When Quitting Internet Explorer or Sending E-mail
Mshtml.dll Error When Closing Window Before Rendering Finishes
MSIMN Causes Invalid Page Fault When You Quit Outlook Express
Various Error Messages May Be Displayed After You Install Internet Explorer
WAOL Caused an Invalid Page Fault in Module MSVCRT.DLL
 
Mprexe.exe Related:
MPREXE.EXE caused an exception 03H in module USER32.DLL at <memory address>
MPREXE Caused an Invalid Page Fault in Module Kernel32.dll at 0167-bff719d1"
MPREXE Not Responding
 
Setup Related:
Fatal Exception 03H..." Error Message During Windows 98 Setup
Fatal Exception 06 Has Occurred at...
Fatal Exception OD 03E7-00003497" After Upgrading to Windows 98
Fatal Exception 0E Has Occurred at 0028-
Fatal Exception 0E Has Occurred at 0028-C02A0201...
General Protection Fault or Invalid Page Fault During Setup
Suwin.exe Caused an Invalid Page Fault in Setupx.dll
Suwin Error in Setupx.dll During Windows 95-98 Setup
USR32.EXE caused an exception 03H in module USER32.DLL at <memory address>
W98Setup Caused a General Protection Fault in Module...
 
Shell32.dll Related:
Explorer Caused an Invalid Page Fault in Module Shell32.dll
Explorer Caused an Invalid Page Fault in Shell32.dll at 015f-7fce85c0
Software Related:
This program has caused a Fatal Exception 0D...
DirectCD May Cause Invalid Page Fault in Mfc42.dll
DTOLE Caused an Invalid Page Fault in Module...
FAP32.EXE Caused an "Access Violation" Fault...
Fatal Exception 0028 in VXD HELPWGRD
General Protection Fault Occurred in Module Asiomm32.dll
GP Faults Running QuickBooks 2.0 in Windows
Installing LapLink Version 6.0b for Windows Causes GP Fault
Program Causes Invalid Page Fault Error in Msvcrt.dll
Removeit Caused an Invalid Page Fault in Module Msonsext.dll
 
Startup/Shutdown Related:
Fatal Exception OE Error Message When You Start Windows 95
Illegal Operations or Access Violations When Starting Windows
Troubleshooting Windows 98 Startup Problems
 
VxD Related:
A fatal exception 0E has occurred at 0028:C02A0201 in VXD IOS(04)+00001FC9
A fatal exception 0E has occurred at 0028:C0274274 in VXD IFSMGR(03) + 000CF7C
A fatal exception 0E has occurred at 0028:C0282dB0 in VxD IFSMGR(03) + 0000 CF7C
A fatal exception 0E has occurred at 0028:C029F7A1 in VXD IFSMGR(04) + 0000D4F1.
Error Message- Fatal Exception 0028 in VXD Helpwgrd
Fatal Exception 0E at 0028-c028bac6 in VXD Vwin32 05...
Fatal Exception Error Message in VXD IOS(04)
 
Windows Programs/Functions Related:
Cannot Open Network Tool in Control Panel
Computer Hangs or Reboots at Shutdown with NetWare Client
Ddhelp.exe Caused an Invalid Page Fault in Module Mgaxdd32.dll
Disk Defragmenter Causes General Protection Fault in User.exe
Error Message Starting WMS in Windows 98 Second Edition
Error Message When Transferring a File
Error Messages When Trying to Save System Information File
Explorer Caused an Invalid Page Fault in Module Macxw4.drv
Fatal Exception OD Using Copy Disk Command
Fatal Exception Error When Opening or Closing Control Panel
Fault in MS-DOS Extender
FPXPRESS Caused a General Protection Fault...
General Protection Fault in Module Dibeng.dll
General Protection Fault Viewing Dial-Up Adapter Properties
GP Faults Generated After Restarting a Program
Invalid Page Fault in Thumbvw.dll or Kernel32.dll Viewing Folder
Invalid Page Fault Starting WordPad or Paint
Invalid Page Fault When Opening Control Panel or Control Panel Tools
Invalid Page Fault When You Log Off and Log Back On
Notepad Caused an Invalid Page Fault in Module Notepad.exe...
Random Fatal Exception Errors While Running Windows 95-98
Rundll32 Caused an Invalid Page Fault in Module Rnaui.dll
Solitaire Caused General Protection Fault in Module Sol.exe
TASKMON Caused an Invalid Page Fault in Module...
Troubleshooting Spool32 Error Messages
   
 

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