Free Monthly Newsletter...and much more!

5 Star Support - Free Computer Help and Technical Support

 

5 Star Support Home
Computer Help Forums
Computer Tutorials
Tips, Tricks & Tweaks
Troubleshooting FAQ
 
Google

Internet Explorer 5 / 6 Tips and Tricks

Clearing the AutoComplete history Repair Internet Explorer (IE5.x)
Disable AutoComplete Disable sound effects
Put a radio on your toolbar Open new Windows/Close all Windows
Delete Temporary Internet Files Opening Links in IE5
Enable address bar searching in IE5 Accepting cookies
Organizing your favorites Browser shortcuts
Speed up your browsing Auto Correct
Remove Fav. folder in the Start menu. Alphabetize your Favorites
Remove the Underline Make the radio visible by default
Disable Content Advisor File Transfer Protocol
Problems saving passwords Launch programs from IE5
Choose a default email client Clear History
Enable Content Advisor View Images
Save to your Favorites menu Shrink you toolbar
Auto Prefix and Suffix Refresh the source
Right-click scroll bar Save images to your hard drive
Adjust your font size Choose a search engine
Stop a page from loading

Set Shortcut Key

Set Text Fonts Show Placeholders
Hide text labels Print Preview
Print one frame Change font size
IE Versions MSKB Search
Personalize Favorites Menu Disable Image Bar in IE6
Locking the IE6 Toolbar Speed up IE6
Navigate IE6 Delete Links folder from Favorites

Navigating IE With A Wheel Mouse

Controlling Cookies in IE6
Password Memory Problems with Internet Explorer...
Turn off the navigation click sound Use your scroll mouse to page fwd and back
Install a Fresh Copy of IE6 Return to a web page you've just visited
Using the XP SP2 Popup Blocker Delete Temporary Internet Files

Understanding Browser Error Messages

Web Address Shortcut for Internet Explorer
Repair Internet Explorer 6 How to restore maximized view

Change the default email client

Open an Internet shortcut in a new window
Display a web pages correct language Escape from a slow loading page
Deleting Temporary Internet Files Double Clicking Internet Shortcut Opens Nothing
Restore 'Dial-Up' Connection Box on Start-Up Connection tab is missing in Internet Options
General Purpose Fix For Internet Explorer  

Use the information below at your own risk.  See "Terms of use"

Clearing the AutoComplete history

Go to "TOOLS", "INTERNET OPTIONS", click on the "CONTENT" tab.  Click the "AUTOCOMPLETE" button to clear your history and/or view other options.

[Top

Disable AutoComplete

Open IE, go to "TOOLS", "INTERNET OPTIONS", click on the "CONTENT" tab. Click the "AUTOCOMPLETE" button. Uncheck the items you would like to disable.  Select "OK". Select the "ADVANCED" tab. Scroll down to "use inline autocomplete for web addresses" box or "use inline autocomplete in windows explorer". Uncheck the box to disable.

[Top]

Put a radio on your toolbar

This is for IE 5.0 or later. You should be able to right click the IE toolbar and click on "RADIO" to activate the radio toolbar.  Another way to access the toolbar is to go to "VIEW", "TOOLBARS", then click on "RADIO". Cruise around the web while listening to your favorite tunes with this handy feature. To find a radio station, just choose Radio Stations from the Radio bar. If you are not able to access the radio toolbar then you do not have the latest version of Microsoft Media Player installed. You can download it here: http://www.microsoft.com/windows/windowsmedia/

[Top]  

Make the radio visible by default

IE does not load the radio by default. To make it load by default, open IE, go to "TOOLS", "INTERNET OPTIONS", click on the "ADVANCED" tab. Scroll down to the "MULTIMEDIA" section then check the box for "Always show Internet Explorer radio bar".

[Top

Disable sound effects

If the clicking sound when navigating is starting to annoy you, go to "START", "SETTINGS", "CONTROL PANEL", double click on the "SOUNDS" icon. Scroll down to "Windows Explorer" section, click on "START NAVIGATION" to highlight it. You can now listen to the sound to be sure it is the correct one to be deleted by clicking on the arrow next to the "preview" window. Once your sure this is the correct sound, click "REMOVE". Other potentially annoying sounds can be removed in the same fashion.

[Top]  

Repair Internet Explorer (IE5.x)

In the event Internet Explorer 5.x has become corrupted, here is how to repair the installation:  Go to "START", "SETTINGS", "CONTROL PANEL", double click "ADD/REMOVE PROGRAMS", choose "Microsoft Internet Explorer 5 and Internet Tools". Click the "ADD/REMOVE" button, check "Repair Internet Explorer". Click on "OK".

[Top]  

Delete Temporary Internet Files

To clear out the Temporary Internet Files, right click on the IE icon on your desktop, select "PROPERTIES", click on the "DELETE" button. Check the box that says "delete all offline content". Click "OK". Click on the "SETTINGS" button, click the "VIEW FILES" button, select "EDIT in the toolbar, choose "SELECT ALL", this will highlight all of your Temporary Internet Files. You can hit the "Delete" button on your keyboard to clear out the files or you can select "FILE" at the toolbar, then select "DELETE" from there.

[Top]  

Opening Links in IE5

  1. Use the tab key to scroll through links on a page, then hit the Enter key to open the link.
  2. Right click a down loadable file and select "save target" to start the download.
  3. Right click a link, then choose "open in a new window".
[Top]

Enable address bar searching in IE5

If you like running searches from the address bar you will need to re-enable this feature in IE5. Note that IE5 overrides TweakUI's search engine settings. If you are looking to continue using, say, HotBot, from the address bar you are looking in vain. Microsoft also no longer offers HotBot as a search engine choice. You will have to stick to one of the engines Microsoft offers. To enable address bar searching follow the steps below. Open the search pane.
Click on Customize.
Click on Autosearch Settings at the bottom of the page.
Choose a search engine to use for the address bar.
Note, that setting up Autosearch continues to allow you to search for Web pages from the search panel.
[Submitted by: Alan Jensen]

[Top]

Accepting cookies

The settings for cookies in Internet Explorer 4 is located on the "Internet Options", "Advanced tab", and so there was a very broad setting. In Internet Explorer 5 the cookies settings are found on the "Internet Options", "Security tab". Now you can be selective on what sites you accept cookies from. When you have selected a site from which you want to accept cookies, add that site to your "Trusted sites" zone, and use the "Custom level" button to change your settings, to include cookies setting. Internet Explorer 5 also distinguishes between "per session" cookies and "normal" ones. "Per session" cookies are set for just the one session, but they are deleted when you finish the session.

[Top]

Organizing your favorites

The interface for organizing your favorites has been drastically redesigned. You start by selecting "Favorites", "Organize Favorites" from the menu. Here is a description of what the buttons do:

Create Folder: Clicking here is a obvious. This will create a new folder in your favorites. If you've already selected a folder, it will create a sub-folder

Rename: This lets you rename any of your folders or a favorite

Move to Folder: This lets you move selected items to an other folder

Delete: This will either let you delete a whole folder, or simply delete a single favorite, depending on your selection When you select a favorite, you will see a new option on the left -

Make available offline: This will make Internet Explorer 5 download all of your favorites that you have selected to make sure you have the most up-to date information available to you (for offline reading). If you select the Make available offline box, you'll see a button (called Properties) which lets you customize the connection, schedule frequency & time and the amount of data to download. Occasionally, when you click Organize Favorites on the Favorites menu in Internet Explorer, you may receive the following error message: An error has occurred in this dialog Error: 373 No such interface supported. This behavior can occur if there is an incorrect version of the Jscript.dll file in the \Windows\System folder. To resolve this issue, rename the Jscript.dll file and extract a new copy of this file to the \Windows\System folder, by following this instructions:

  1. Restart the computer in Safe mode by holding down the CTRL key as the computer starts, and then selecting Safe mode command prompt only.
  2. Move to the \Windows\System folder by typing the following command: cd \windows\system
  3. Rename the Jscript.dll file to Jscript.old. To rename the file, type the following command: ren jscript.dll jscript.old
  4. Restart the computer in Normal mode
  5. Extract a new copy of the Jscript.dll file to the \Windows\System folder.
[Top]

Browser shortcuts

Here are some useful mouse-free shortcuts to help you have an easier surfing experience.
  • Ctrl-B:  Edit your bookmarks
  • Ctrl-D:  Add the current page to your bookmarks
  • Ctrl-H:  Open the history list
  • Ctrl-N:  Open a new browser window
  • Ctrl-R:  Reload
  • Alt-Left arrow:  Go back
  • Alt-Right arrow:  Browse forward
NOTE: These shortcuts work in Internet Explorer and Netscape Navigator

[Top]

Speed up your browsing

When you increase the size of your hard drive and memory caches, you will reduce the time it takes for the browser to go in search of a previously loaded page within the same session. Here's how to tweak that: Open Internet Explorer. Select Tools> Internet Options and click the "General" tab. In the "Temporary Internet Files" section, click the "Settings" button. Under the "Check for newer versions of stored pages" section, click the "Automatically" radio button. Set the "Amount of disk space to use" slider to about 36MB and click OK.

[Top]  

Auto Correct

This feature can save you a lot of time in avoiding the common errors made when typing a URL in the address bar. It automatically corrects common mistakes in the "http://" and "ftp://" part of an address. As an example; if you leave out one of the "/"s from "http://" it will be added in by the browser automatically so you will not get a message that the site does not exist. 

[Top]  

Remove Favorites folder in Start Menu

To remove the Favorites Folder from the Start Menu in IE5, you will need to make a change to your registry. As always, before making changes to your registry, be sure to back it up. Here's how to make the change:
Go to: Hkey_Current_User\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer, right click the right pane and (in the resulting menu) add the following new binary value: "NoFavoritesMenu" and give it this hex value 01 00 00 00
Re-boot your machine.


[Top]

Alphabetize your Favorites

If you would like IE 5.x to sort your Favorites Alpha-Numerically, here's how: Click on the Favorites drop down menu (or use the ALT-A keyboard combination), right click any Favorite and select "Sort by name." You can do this for the main folder and for the individual subfolders. Alternately, with Internet Explorer open, hold down the SHIFT key and select "Organize Favorites" from the Favorites menu. Your Favorites will now be displayed in alphabetical order.

[Top]

Remove the underline

In IE 5 you can remove the underline on all pages by making a few simple adjustments to your browser. This will not do anything to the functionality to any web page. It only makes the underline disappear. Here's how to do it: Open Internet Explorer, choose Tools> Internet Options, then select the Advanced tab. Under Browsing, select Hover. Click OK to save your changes. Now, when you want to see if text is hyperlinked, just hold your mouse arrow over it. This makes web pages look much cleaner to some. But, this really is up to your personal taste.

[Top]

Open new Windows/Close all Windows

While browsing thru the internet with more than one window open can really speed things up. Press Ctrl-N to launch a new window displaying the contents of the window you are currently viewing. Or, Shift-click a hyperlink to open a page in a new window. 

Now you have a bunch of windows cluttering up your screen. Here is a trick to use to close all of the windows at once:
Press the Ctrl key while clicking the windows in the taskbar. Once you have all your windows selected. Right-click any one of the windows and choose Close. All windows will be disappear.


[Top]
 

Disable Content Advisor

To close Content Advisor, follow the instructions below:
  1. Close Internet Explorer 
  2. From the Desktop, click on Start | Find | Files or Folders 
  3. Ensure that the box marked Look In shows the C: drive and not another drive letter or folder 
  4. In the Named box, type: ratings.pol and click "Find Now". 

If you find this file, delete it and close this window. If you do not find this file, continue with the steps below. 

  1. Open the Control Panel and double click on the Internet icon 
  2. Click the Content tab 
  3. Click on Disable ratings. If ratings are already disabled , click on the settings button, and then just put a setting in and hit ok. This will create a new ratings.pol file, so it should stop giving you the error about invalid configuration.
  4. Type the Supervisor Password, and then click OK. 

If you don't know the Supervisor Password, continue with the steps below:

The following instructions involve making changes to your Windows Registry. I strongly advise making a back up copy before making any changes.

  1. Close the Control Panel. 
  2. Click on Start> Run 
  3. Type in: regedit and click OK.
  4. Follow this path: HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/ CurrentVersion/Policies/Ratings folder. 
  5. Click on the "Ratings" folder to open its contents in the right pane.
  6. Now, in the right pane there will be a key labeled "key." Right-click on this entry and select Delete. 
  7. Close the Registry Editor and reboot your computer. 
  8. After your computer restarts, you can now return to Step 6 in the first section and disable the Content Advisor.

[Top] 

File Transfer Protocol

File Transfer Protocol (FTP) is a communications protocol which governs the upload or download transfer of files from one computer to another over a network. Although there are many FTP clients available in both freeware and shareware, Microsoft Internet Explorer 5 does a good job. A typical FTP URL may look like this:

ftp://username:password@anysite.com/filelocation/file2access.exe

This would download the "file2access" file located at "anysite.com" in the "filelocation" folder.

[Top 

Problems saving passwords

If you seem to be having problems saving your password in Internet Explorer and Outlook Express or if the password check box is unavailable, you may not be properly logged into Windows. There can be many reasons for this. Fortunately Microsoft is aware of the problem and has a good article on the subject. For more information follow the link below.

http://support.microsoft.com/support/kb/articles/Q137/3/61.asp 

[Top]

Launch Programs from IE5

If you are running Windows 98 and Internet Explorer 5 you can launch programs from the address bar.  Example:  I can launch Outlook Express by typing C:\Program Files\Outlook Express\msimn and press [Enter].

[Top]  

Choose a default email client

Internet Explorer 5 defaults to Outlook Express, if there is a different email client that you would rather use as your default, go to Tools, Internet Options, and choose the Programs tab. Choose your program from the E-mail drop-down menu. Then click OK to save your changes. 

[Top]  

Clear History

Clear the history of all the visited web sites by right-clicking on the Internet Explorer icon on the desktop, choose Properties, then click the "Clear History" button.  Sometimes you'll find that the list won't clear. You can work around this issue by rebooting into DOS (Start> Shutdown> restart in MS DOS Mode) and clearing the files from there. At the DOS prompt type:  cd \windows  press enter on your keyboard, 
then type: 
deltree history     press enter again on your keyboard.  When asked to confirm, enter: 
then press enter again.  The history will now be deleted.

[Top] 

Enable Content Advisor

With Content Advisor, Internet Explorer provides a way to help you control the types of content that your computer can gain access to on the Internet. After you turn on Content Advisor, only rated content that meets or exceeds your criteria can be displayed. You can adjust the settings. Here's how to enable Content Advisor:
  1. Choose Tools, Internet Options. 
  2. Select the Content tab to bring it forward. 
  3. Click the Enable button. 
  4. Select a category, then move the slider to adjust levels of language, nudity, sex, and 
    violence allowable in MSIE 5. Choose OK. 
  5. When prompted, enter a password (and enter it again to confirm). 
  6. Click OK twice to close all open dialog boxes and save your changes. 
[Top]

Save to your Favorites menu

If you are viewing a web page and you would like to save it to your Favorites Menu, here are a few methods:
  1. Drag and drop the Internet Explorer icon (located at the far left of the title bar) to the Favorites icon on the tool bar. This will list the web page at the bottom of the Favorites menu.
  2. Click on the Favorites menu, then drag and drop the Internet Explorer icon of any viewed web page into a specific folder in your Favorites menu.
  3. Press Ctrl-D on your keyboard to insert a shortcut of a viewed web page into your Favorites menu.
[Top]

View Images

Some graphics programs load JPEG's, GIF's, BMP's etc. very slowly while others display them quickly and crisply.  One program that I have found to be one of the best at displaying pictures is Internet Explorer 5.  If you would like to chance the file association so that IE5 will display your photos here's how:
  1. Find an image file (such as a GIF or JPEG file) on your hard drive. 
  2. In Windows Explorer, press the Shift key while right-clicking 
    the image file. 
  3. Choose Open With from the pop-up menu that appears. 
  4. Select Iexplore in the list of programs that displays in the Open With 
    dialog box. 
  5. Check Always Use This Program To Open This Type Of File. 
[Top]

Auto Prefix and Suffix

If you type in the body of a web site such as Altavista, or Yahoo into the Internet Explorer address bar, Windows will automatically add the prefix (www) and the suffix (.com) when you press Ctrl + Enter. For example, I type in; 5starsupport into the  Internet Explorer address bar, then press Ctrl+Enter, Windows will now take me to the 5 Star Support web site.

[Top]  

Shrink your toolbar

If your toolbar is to large and taking up your browsing space, just shrink it down to a more manageable size. Here's how:
  1. Right-click a blank spot on your Standard Buttons Toolbar.
  2. In the resulting pop-up list, choose Customize. 
  3. From the Icon options menu, choose Small Icons. 
  4. Select the Text options menu and choose Selective Text On Right or No Text Labels to gain even more space.
  5. Click on the Close button to apply your changes. 

[Top]

Right-Click Scroll Bar

[IE5.5] If you right-click the scroll bar, you will see many options; ie: Page up, Page down, Scroll up, Scroll down, Top, Bottom and Scroll here. To use the Scroll here feature, just right-click an area of the scroll bar that you would like to scroll to and choose Scroll here. It will now scroll to that portion of the web page. This is very helpful when viewing large web pages.

[Top]

Refresh the source

Pressing the refresh button on the IE5 toolbar will refresh the browsers cache files, but you will not always see the most current page. If you would like to refresh the page at the source, press F5 on your keyboard.  

[Top]

Adjust your font size

If the web page font you are viewing is to small to read, you can adjust the font by clicking the View menu, then go to Text/Zoom and enlarge your text as much as you need, up to 300% larger.

[Top]

Save images to your hard drive

In your travels around the internet, you may find some images that you would like to save to your hard drive for future viewing. Here's how:
  1. Just right-click the image and choose Save Picture As. 
  2. Navigate to the folder where you want to save the file. 
  3. Then click Save. 
To view the image later in your browser, select the image with your mouse and drag it into an open IE5 window. 

[Top]

Stop a page from loading

Many times you will click a link and that web page will hang there for a long while.  This could be due to technical difficulties with that site's server, heavy network traffic or for simply no reason at all.  In any event, it may be quicker to stop the transfer and click the link again.  Do this by clicking the Stop button on the Standard Buttons Toolbar or hit Esc on your keyboard.

[Top]

Fixing lost file associations

If you accidentally associate a particular file extension with the wrong application, don't try to fix it from within Windows Explorer's File types dialog box--there's no way to remove a single extension from a registered file type without deleting the entire entry and starting over. Instead, use Windows 95's version of the Windows 3.x File Manager, which you can launch from the Run dialog box by typing winfile and pressing [Enter]. Once File Manager opens, pull down the File menu and select the Associate... command. When the Associate dialog box appears, type the extension that you want to get rid of in the Files with Extension text box. When you do, you'll see the errant file association appear in the Associate With text box. To remove the file association, scroll to the top of the list of file types, select (None), and then click OK.

You can also change the association of a file type using the Open With dialog box. While holding down Shift, right-mouse click on a SELECTED icon of the file type you want to change and select Open With. (If you don't hold down Shift, this command won't appear.) In the Open With dialog box, choose the application you'd like to use to open files of this type, make sure you've selected Always Use This Program to Open This Type of File, and click on OK. 


[Top]

Choose A Search Engine

If you don't like the search engine that appears when you click the Search button in Internet Explorer, change it to what ever you would like. First, go to the home page for the link you want to assign to the button. For example, if you want Excite to appear whenever you click the Search button, go to http://www.excite.com. Choose the Options command from the View menu. When the dialog box opens, click the Navigation tab. Click on the down arrow at the right of the Page list box and select Search Page from the list. Click Use Current and then click OK.

[Top]  

Turn any folder into a toolbar

To turn any folder on your system into a toolbar using Microsoft Internet Explorer 4.0:

  1. Right-click a blank part of the taskbar.  
  2. From the menu, choose Toolbars and then choose New Toolbar.  
  3. Select the folder you want in the dialog box that appears. 

  4. You can choose any folder on your hard disk or on a network drive, or choose utility folders such as Control Panel. A toolbar will appear with one icon for every file in the folder that you chose.

  • If, after creating some new toolbars you find that your screen is getting crowded, organize your desktop by moving and resizing the toolbars to fit your needs. Grab any toolbar by the double vertical line on the left end and drag it to any side of the screen, or move it to the middle of the screen where it will become a floating palette of tools that you can move and resize as you wish. You can also drag any toolbar away from the taskbar. If you need to work with a folder extensively, you can use the mouse to drag it away from the taskbar and place it on the desktop. When you want to place the floating toolbar back into the taskbar, just grab it with the mouse and drag it to the taskbar.

Note: This tip assumes you have Active Desktop installed.

[Top]  

Set Text Fonts

Internet Explorer uses the font Times New Roman By default. Web site designers can easily override this setting by defining the fonts they want to appear when you view their pages. If a page does not specify which fonts should appear, you can select your own fonts, should you object to Times New Roman.

Select Tools, Internet Options. Click the Fonts button. From the Web Page Font list, choose the font you want to display as your default. Click OK twice to close the open dialog boxes. Go ahead, throw caution to the winds and pick a wacky font!

[Top]  

Set Shortcut Key

A neat trick for bringing up a favorite web site quickly is to create a shortcut key for it.  Here's how:

First open the page you want to bookmark. Select the page icon (to the far left in the Address Bar) and drag it to the desktop. A shortcut now appears. Right-click it. From the dialog box that opens, click the Shortcut Key text box. Type a shortcut letter, one you'll remember. For instance, to create a shortcut for Yahoo, you might type

Y

and Windows displays Ctrl-Alt-Y.

Now click the OK button to apply the changes and close the dialog box. From now on, when you press Ctrl-Alt-Y, IE 5 opens the page.

[Top]  

Hide text labels

If you would like to gain a little extra room for viewing your favorite Web pages and less of the IE toolbar, here's how to hide the text labels from the buttons on the Standard Buttons toolbar:  Right-click on the menu bar. Select View, Toolbars, Customize. Under Text Options, select No Text Labels.

[Top]

Show Placeholders

Waiting for graphics to load can take time away from your browsing. To speed up the process, you can set IE5 to put placeholders where the graphics will appear.  This way you won't have to wait for the graphics to download before viewing a Web page.  Here's how:
  1. Choose Tools
  2. Internet Options and click the Advanced tab. 
  3. Type 'M' to jump to the Multimedia section. 
  4. Under Multimedia, select Show Image Download Placeholders. 
  5. Click OK to save your changes.
[Top]

Print One Frame

If you are viewing a frames page and want to print only one of the frames in that page, here's how:
  1. Click Ctrl-P to open the Print dialog box. 
  2. Select Only The Selected Frame if it isn't already 
    selected. 
  3. Click the OK button. 
[Top]

Print Preview

When surfing the web, do you often run across web sites that have some content that you would like to print out and save for future reference?  If you would like to look at how that page will print before actually printing the page, go to File> Print Preview.  Explorer will open a separate window for you to view the preprinted page in.

[Top]

Internet Explorer Versions

To check which version of Internet Explorer you have installed on your system:
  • Double click the Internet Explorer icon.
  • Choose Help|About Internet Explorer. 
You'll see a version number in the dialog box that opens. Here is a short list of version numbers and what they represent.

5.00.2014.0216 Internet Explorer 5
5.00.2314.1003 Internet Explorer 5 (with Office 2000)
5.00.2614.3500 Internet Explorer 5 (Win 98 SE)
5.00.2919.6307 Internet Explorer 5.01
5.50.4030.2400 Internet Explorer 5.5 and Internet Tools Beta

[Top]

Change Font Size

If you are having trouble viewing web site text because it is just too small, you can change the default size to something that is better for you. Here's how:

To make text larger:
  1. Open Internet Explorer
  2. Go to the View menu.
  3. Place your mouse cursor over Text Size and slide your cursor into the text selection menu.
  4. Click the appropriate font size within this menu.
Alternately, you can hold down the CTRL button on your keyboard while using your scroll wheel on your mouse to adjust text size.

[Top]  

Personalized Favorites Menu

In versions 5, 5.5 and 6 of Internet Explorer, menu items that are seldom ever used will be hidden by default. Here is how to disable this feature.
  1. Choose Tools
  2. Internet Options
  3. When the dialog box opens, click the Advanced tab. 
  4. Deselect the check box labeled "Enable Personalized Favorites Menu"
  5. Click OK.
[Top]

MSKB Search

MSKB (Microsoft Knowledge Base). It used to be that you could access the MSKB articles by simply typing: mskb qxxxxxx into your browser address bar (where you would type: www.5starsupport.com). This is no longer a functional feature. But, with a simple registry tweak, you can have this search function back. Just click the "Download Now" button (below) and select Run. Click "Yes" when prompted to insert the files into your registry.

Download MSKB.reg

Once you have successfully downloaded and inserted the files, all you will have to do is type:
mskb xxxxxx (where "xxxxxx" is the MSKB article number) into your browser address bar. You will now be directed to the MSKB article of choice. Note: Be sure to make a full backup copy of your registry prior to making any changes to it. In the event something goes wrong, you will be able to restore your registry quickly and easily.

[Top]

Locking the IE6 Toolbar

Dragging objects to a desired location has been possible since IE4. With IE6 upon us, it is now possible to lock the toolbar in place once you have all of the objects where you want them. Here's how:
  1. Right-click the toolbar 
  2. Choose Lock the Toolbars. 
Note: This is a toggle command, so to unlock the toolbars when you want to change an object's position repeat the above procedure.

[Top]

Disable Image Bar in IE6

IE6 has a feature that creates an Image Tool Bar when you move your mouse over an image.  If this feature should ever become annoying, then disable it.  Here's how:
  1. Run IE 6 and choose Tools/Internet Options. 
  2. When the dialog box opens, click the Advanced tab. 
  3. Scroll down to the Multimedia section and deselect the "Enable Image toolbar" radio button.
[Top]

Navigate IE6

Instead of typing in www.5starsupport.com (or any other web address) into the IE6 address bar, you can type in just the domain name and press CTRL + Enter.  Example: Enter into the IE6 address bar:  5starsupport then press CTRL + Enter

[Top]
Speed up IE6
There is an easy way to speed up IE6, here's how:
  1. Run IE and choose Tools> Internet Options. 
  2. When the Internet Options dialog box opens, click the Connections tab. 
  3. Click LAN Settings. 
  4. Deselect the check box labeled "Automatically detect settings" 
  5. Click OK to close the dialog box and keep your selection. 
  6. Click OK again to close the Internet Options dialog box. 
Note:  If "Automatically detect settings" is already deselected, then you can just click Cancel.

[Top]

Navigating IE With A Wheel Mouse

If you hold down the Shift key while you move the wheel on your wheel mouse, Internet Explorer will navigate backward and forward through visited pages. It acts as though you're clicking the Back and Forward buttons, or holding down the Alt key while you click the left or right keypad arrows.

[Top]

Delete Links folder from Favorites

Below, you will find two methods that can be used to stop seeing the Links folder in your Favorites menu.  In the first method, the Links folder will be permanently deleted. In the second method, the folder will just be hidden from view but will not be deleted from your system.  First method: Start>> Run. Type in: regedit  [Enter] Drill to the following key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar
  1. Click once on "Toolbar" to empty its contents into the right pane. 
  2. Double click on "LinksFolderName".
  3. Remove the default word "links" from this string value leaving it blank.
  4. Open IE and delete the Links folder from the Favorites menu.
The next time you start Internet Explorer the Links folder will not be recreated. Second Method:

Using File Attributes-

Using Windows Explorer find the location of your Favorites folder (e.g. C:\Documents and Settings\User Name\Favorites) within that folder will be a sub-folder named Links.

Right click the "Links" folder and select Properties. Check the Hidden checkbox and click OK.

From now on the Links folder should be hidden from the Favorites list. This works for any other folder or link on the favorites menu as well.


[Top]

Password Memory

If you need to undo the saved password feature so that you will be able to enter it each time. Here's how:
  1. Open Internet Explorer 
  2. Click Tools/.Internet Options 
  3. Click Content tab 
  4. Click AutoComplete button. 
  5. Make your selections as desired. 
[Top]

Search Within A Web Page

While viewing a web page with a great deal of text, you can quickly locate a word or phrase by using Windows search feature. Just press CTRL-F on your keyboard to open the Find dialog box. Type in the text you are searching for and click "Find Next" (F3). You can always go deeper into the page by pressing "Find Next" again.

[Top]

Controlling Cookies in IE6

In Internet Explorer 6, controlling how cookies are accepted is done using the privacy setting. Here's how:
  1. Open Internet Explorer>Tools>Internet Options>Privacy 
  2. Move the slider up for a higher level of privacy or down for a lower level.
Note: You can specify how to use these settings on individual web sites or all web sites.

[Top]

Turn off the navigation click sound

If you find Internet Explorers navigation clicking sound annoying when you are surfing the Internet. You can easily turn this off in Windows XP Home. Here's how:
  1. Go to Start>>Control Panel>> Sounds and Audio devices>> Sounds tab.
  2. Under "Program events:", find the Windows Explorer category.
  3. Under the Windows Explorer category, click the Start Navigation entry.
  4. Under "Sounds" click the small down pointing arrow to expand the drop down menu.
  5. Scroll the list to the top and click "None".
  6. Apply the change and then click OK to exit the Sound and Audio properties window.
[Top]

Problems with Internet Explorer 6.0 with Windows 2000 or Windows XP

Credits and hats off to Kelley Glanville, software engineer at Microsoft. Without his help with my problems, this document would not be possible.

Recently, I had the unwelcome experience of Internet Explorer 6.0 crashing after a Windows security and Internet Explorer cumulative update patch from Windows Update at Microsoft’s site. After the updates installed, the computer just hung and I had no choice but to shut everything down. After that, Internet Explorer would no longer work, or even connect.

I thought maybe I should write something so you can avoid the same restorative headaches I experienced. The problem of fixing IE used to be a fairly simple task. There were functions to repair IE, or even to uninstall it, at which time you could choose to go back to an earlier version of the program. If you are running W2k pro or XP pro, those days are gone if you have the latest updates in IE and your OS is fully patched.

In order to repair newer versions of Internet Explorer (5.5 and newer), the fix can be quite complex and involve a number of steps. The situation became more complex after v 5.5 of IE, and has gotten even more complex since.

If you have read the above pages, you realize there is no simple way to fix IE anymore, nor is there an easy way to uninstall it. It no longer is listed in add and remove programs either. Short of uninstalling prior service packs until IE shows up in add & remove programs, there has to be a better way.

After discussing this issue with a Microsoft software engineer, he told me most of the problems causing the program to crash are related to the dll files in the registry that are required to run the program properly. These dll files can become damaged or corrupted quite easily. Re-registering these files is usually a fast and sure method of restoring things to normal. From what this kind engineer sent me, and a lot more research, the following can fix IE and get you going again. You use the dll file list I have provided below to re-register each of the dll files used by IE. These files are listed below in this document.

To use these commands to re-register the dll files, go to start, then run and type the command in the window and click ok. Do this for each command, and wait for the command to finish. It will display a window indicating the file ran successfully, after which you click on OK.

I regret to say at this point that I am not a programmer, so I have been unsuccessful at creating a simpler way of doing this for you. I had hoped there would be an easy way to copy these files to the desktop, rename it to IEdll.bat and then have DOS run the files one after another with a few simple mouse clicks. I am afraid I am not that talented. If anyone who reads this knows of a way, please let me know so I can improve things. Trust me, I’ve already experimented a lot.

The biggest problem seems to be getting the dll files to go past a firewall, and to properly format the files so a batch file can be created on the desktop. In any case, I wanted to find a way to fix IE in the shortest amount of time. Experiments with sending these files via email proved unsuccessful due to firewall software that I hope everyone is running. It seems that with a firewall installed, the files will not go through properly. Even if the firewall is turned off or instructed to “allow all”, the filters remain active and the files wont go through as a batch file. The only way around this would be to un-install the firewall, and re-install it later. I do not feel this is acceptable in a commercial environment when you need to get IE up and running again quickly. Typing in and running the files manually only takes about 10 minutes (I’m not a fast typist - you will probably do better), versus a firewall uninstall/reinstall/reconfigure at much greater effort and time expenditure, not to mention the risks involved.

Perhaps in the future when I get my own server, there will be a way I can provide this whole thing as a downloadable, executable file.

Anyway, here are the IE dll files to run:

regsvr32 urlmon.dll
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll
regsvr32 msxml.dll
regsvr32 actxprxy.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 oleaut32.dll
regsvr32 ole32.dll
regsvr32 shell32.dll
regsvr32 msjava.dll
regsvr32 hlink.dll
regsvr32 Schannel.dll
regsvr32 Rsabase.dll
regsvr32 initpki.dll

Do not worry if some of these do not run (3 did not run on my system). It simply means that particular dll does not apply to your version or system configuration.

After these files have run, you should re-boot, and all will hopefully be well.

I would also recommend a good cleanup of IE at this point. The link below should take you to a web page that I believe gives you the best way to go about it:

http://www.mvps.org/winhelp2002/delcache.htm

I sincerely hope this information is of help and use to you, and repairs IE for you. I know it all worked for me.

Regards,

Dave
5 Star Support Technician

[Top]

Install a Fresh Copy of IE6

If for what-ever reason you should need to install a fresh copy of Internet Explorer. The link can be found below. Be sure to see the system requirements for your current operating system, then just follow the installation instructions.

http://www.microsoft.com/windows/ie/ie6/downloads/critical/ie6sp1/default.mspx

[Top]

Use your scroll mouse to page forward and back

If you would like to use your scroll mouse to page forward or backwards, just hold down the Shift key on your keyboard, then spin your mouse wheel forward, or backwards.

[Top]

Using the XP SP2 Popup Blocker

With SP2 installed, you now have added security to Internet Explorer (IE) that gives you the choice of allowing these popups to occur or not.

When a site that has popups is visited, IE will display an Information Bar that informs the popup has been disabled. It will allow you to click the Information bar, to display other options such as;
  • Temporarily allow popups from this site
  • Always allow popups from this site
  • Settings option will let you disable the popup blocker
  • Information bar help will display IE help documents about the Information bar.

While we are on the subject of the SP2 popup blocker. There are other helpful things to learn about this. For instance, you can change how IE reacts to popups in many ways by accessing the popup blocker settings:

Open IE>> Tools>> Popup Blocker>> Popup Blocker Settings.

From the popup blocker settings window, you can:

  • Enter a web site address to allow popups from that specific site.
  • Play a sound when a popup is blocked.
  • Show the information bar when a popup is blocked.

Also from the Popup Blocker Settings window, you can choose a filter level:

  • Low: Allow pop-ups from secure sites.
  • Medium: Block most automatic pop-ups.
  • High: Block all pop-ups (CTRL to over-ride).

Note: The default setting is Medium and has proven to be the preferred setting in my testing.

Warning: I do not recommend using the "Low" setting at any time!

[Top]

Return to a web page you've just visited

While Web browsing using Internet Explorer 6, you can return to the last web page that you have visited by clicking the Back button on your Internet Explorer toolbar, or you can press the Backspace button on your keyboard. If you would like to return to a previously visited site, you can easily retrace your steps by clicking the Forward button on your Internet Explorer toolbar or press Shift + Backspace on your keyboard. Internet Explorer also makes it possible to view that last 9 web pages that you've visited in this session.

To view this, click the small black arrow to the right of the Back or Forward button, then if you would like to revisit one of these web pages, just click it and you will be automatically directed to the chosen page.

 IE Navigation

[Top]

Understanding Browser Error Messages

As you browse the web, you will sooner or later come across one or more of the following error messages. It can be important for you to know why these errors appeared so that you can know how to fix the problem. However, some of the error messages are out of your control and this too is good to know so that you do not waste your time trying to fix something that cannot be fixed.

400: Bad request

For some reason, the page you are looking for cannot be found at the exact web address that you've typed into the address bar. That's not to say it doesn't exist, just that the domain name address may be spelt wrong, or is otherwise incorrect. Also the document (URL) may not exist, or perhaps, you're not authorized to view it.
Possible Solution:
Check the URL to make sure it is typed correctly. Internet addresses are case sensitive. For example, to reach this page;
http://www.5starsupport.com/support.htm is not the same as;
http://www.5starsupport.com/Support.htm. The browser will simply reject anything that is doesn't recognize, so it is important for you to be very accurate.

401: Unauthorized


The page you are looking for exists, but you aren't going to be shown it because you need authorisation. This could be just your computer location, which can be set by the server to accept specific requests from domain types or countries, or simply the lack of a password or username details. You may need to sign up as a member to gain access.

Possible Solution:
Very annoying when you know you should be allowed access, but is perhaps most likely because you typed in the password or username incorrectly. Try again, watching as you type in your details, check for accuracy and case sensitivity. If all else fails, contact the site webmaster for advice if you have these details available.

403: Forbidden or Page Unavailable

Again, you're not authorized to visit this site, either because of lack of a password or some other restriction.

Possible Solution:
Try again, checking carefully, or contact the site webmaster for advice if you have these details available.

404: Page Not Found

The Web page you are looking for can't be found by the server hosting that document. Perhaps, as previously, it may just be a mistyped URL. The page may no longer exist (renamed or moved) or could be having some sort of technical difficulty.

Possible Solution:
If the URL you typed was long, try retyping it, checking for errors. Many sites move things around or rename individual pages and you can often find what you are looking for by accessing the main page. For example: You are trying to access this link:
http://www.5starsupport.com/can't/load/this/page?.php
If it will not load, then try accessing the main page (http://www.5starsupport.com) and search the contained links.

500: Internal Error or Server Error

This is not one that you need to concern yourself about. The server that is hosting this web site has some sort of problem. Hard to say what it could be caused by, but if you check back in an hour or so, most likely it will be fixed.

501: Not Implemented

This error is a direct result of problems in the Web page's HTML (HyperText Markup Language) coding. It occurs mainly with Web pages that contain forms in which you type in requested information and send it to a third party.

Possible Solution:
Again, there is nothing that you can do about this one either. You could try contacting the webmaster to inform of this situation. This may expedite the web sites reactivation.

502: Bad Gateway

The server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request. This may be a temporary or permanent condition, please try again at a later time.

503: Service Unavailable or Out of Resources

The Service is Temporarily Unavailable. The server is unable to service your request due to maintenance downtime, a temporary suspension or capacity problems, just too many users on the site at that time. Try again later.

Bad File Request

You are trying to request or use a page that contains a form which has a feature not supported by your browser.

Possible Solution:
You may want to look at the browser version that you are using and make sure that it is current.
Failed DNS Lookup

The Domain Name Server can't translate your domain request into a valid Internet address. Server may be busy or down, or incorrect URL was entered.

Possible Solution:
Check that the URL was typed in accurately and try again. If that doesn't work, try again at a later time.
[

[Top]

Delete Temporary Internet Files

Internet Explorer stores temporary internet files on your hard drive that contain images and text of web pages that you have visited. When you revisit a web page, the information contained in these temporary internet files is used to load the web page much quicker. If this web page has changed, then Internet Explorer automatically updates the temporary internet files for the page.

Deleting these files from time to time is important to the smooth operation of Internet Explorer. The amount of time between deleting depends on your surfing habits. If you are a power user, you may want to delete these files at least once a month. Here's how to delete the Temporary Internet Files:

Note: Microsoft recommends that you quit Internet Explorer prior to deleting these files.
  1. Go to Start>> Control Panel>> Internet Options
  2. In the resulting Internet Properties window and under the General tab, select Delete Files...
Internet Properties Window
  1. In the Delete Files dialog box, place a check in the box labeled "Delete all offline content".
Delete Files Dialog Box
  1. Click OK, then OK once again.
Note: Depending on the amount of temporary internet files to be deleted, this could take several minutes for this process to complete.

[Top]

Repair Internet Explorer 6

If IE6 is reporting numerous unexplained errors, it is possible that your IE installation has become corrupt. Listed below, are two methods that could return the functionality of the IE program without having to reinstall Windows XP.

Please note that you should have your Windows XP CD available.

Method 1:
  1. Go to Start>> Run. Type in: sfc /scannow (notice the space between sfc and /scannow) [Enter] or press OK.
  2. Follow the onscreen prompts throughout the System File Checker process.
  3. Reboot your system when SFC is complete.

Method 2:

  1. Go to Start>> Search>> All Files and Folders.
  2. In the All or Part of the File Name box, type in: ie.inf
  3. Select More advanced options, then place a checkmark in the Search Hidden Files and Folders and Search Subfolders checkboxes.
  4. In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
  5. Click the Search button.
  6. In the search results pane, find the ie.inf file located in Windows\Inf folder.
  7. Right click the ie.inf file and click Install on the context menu.
  8. Reboot the computer when the file copy process is complete.
If for some reason the search did not find this file, you can navigate to it manually:

Go to Start>> My Computer>> C: Drive>> WINDOWS>> INF Folder>> IE file.


[Top]

Web Address Shortcut for Internet Explorer

You will notice that after accessing web sites, the actual web address that shows up in your address string of Internet Explorer will read something like:

http://www.anywebsite.com

Most people already know that it is not necessary to type in the: "http://" part of the web address. But, many people do not know that it is not even necessary to type in the "www" as well. As a matter of fact, all you really need to type in is the actual web site's name. For instance, if you would like to access 5 Star Support, then all you would need to type in is:

"5starsupport" in to your Internet Explorer Address string. Then press CTRL>>ENTER on your keyboard and the rest will be automatically inputted for you.

URL Shortcut for Internet Explorer

Note: This will only work for web sites that use a .COM suffix.

[Top]

Change the default email client

You can set the default email program in Internet Explorer's Internet Options dialog box (see image below). Here's how:
  1. Open Internet Explorer
  2. Click the Tools menu, choose Internet Options.
  3. Select the Programs tab and choose your email client from the drop-down list.
  4. Once selected, click OK button and close the dialog.
Note: This requires an Administrator-level account to change the default email client as this is a system-wide setting.

 Internet Options Dialog Box

[Top]

How to restore maximized view

If you are having a problem keeping a maximized window setting when opening Internet Explorer. This little trick will help:

Open Internet Explorer and with the minimized window showing, right click an empty area of your taskbar and select "Tile Windows Horizontally". The window will now be maximized.

 Taskbar Window

Close Internet Explorer and reopen it. Your windows will now open maximized.

[Top]

Display a web pages correct language

Most web pages include information that will tell the browser what language it was written for. Internet Explorer has an Auto-Select feature that will automatically determine the appropriate language to display even if the web page language is not specified.

To turn the Auto-Select feature on:
  1. Open Internet Explorer
  2. Go to View>> Encoding
  3. Click Auto-Select. This will place a checkmark next to Auto-Select. Clicking once again will uncheck and turn off this feature.
To manually select the Language Encoding:
  1. Open Internet Explorer
  2. Go to View>> Encoding>> More
  3. Select the appropriate language. If you're prompted to download some language support components, click Download.
When you select a certain language to be displayed, it is possible that you may not have the correct font to display it with. Here's how to setup Internet Explorer to notify you when a new font is needed:
  1. Open Internet Explorer
  2. Go to Tools>> Internet Options
  3. Click the Advanced tab
  4. Click the checkbox titled "Enable Install On Demand (Internet Explorer)"
  5. Click OK
[Top]

Deleting Temporary Internet Files

As you surf the Web, web page content information is loaded into a temporary internet files (or Cache) folder so that the next time you visit this web page it will load the page much faster having all of the content and image information already on file. Over time, these files can begin to cause problems if they are not purged from your system. I recommend that you delete these Cache files at least once a month. Here's how to delete your Temporary Internet Files:
  1. Open Internet Explorer
  2. Go to Tools>> Internet Options
  3. Under the General option and in the Temporary internet files category, click the Delete files button.
  4. Place a checkmark in the box titled "Delete all offline content", then click OK.
  5. Once the files are deleted, click OK once again to quit this operation.
Depending on how full this file folder is, this could take several minutes.

[Top]

Open an Internet shortcut in a new window

By default, Internet Explorer will reuse a window when opening an Internet shortcut. If you would like to open your shortcut in a new window, here's how:
  1. Open Internet Explorer
  2. Go to Tool>> Internet Option>> Advanced tab
  3. Under "Settings:" scroll the list until you find the entry titled: "Reuse windows for launching shortcuts" (see figure #1).
  4. Click Apply, then click OK to exit the Internet Options window.
By unchecking this entry you will allow Internet Explorer to open an Internet shortcut in a new window. With this entry checked, it will reuse the existing window.

Figure #1
Reuse Winodw


[Top]

How to restore 'Dial-Up' Connection Box on Start-Up

  1. Open Internet Explorer
  2. Select Internet Options
  3. Click the Connections tab
  4. The three options list are:
  • Never dial a connection
  • Dial whenever a network connection is not present
  • Always dial my default connection
  1. Once you have chosen the appropriate selection, click Apply
  2. Close all windows and Reopen Internet Explorer
[Top]

Escape from a slow loading page

Every so often you will run across a web page that just will not load and you are stuck there waiting and waiting. Many of you already know about the "Stop" button on your browser toolbar, but there is another method that seems to react a little quicker than the stop button. Simply press the 'Esc' (escape) key on your keyboard and the browser will stop its function allowing you to browse freely again.

Note: This method works for both Internet Explorer and Firefox.

[Top]

General Purpose Fix For Internet Explorer

IEFix - is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files and reinstalls using the IE.INF file. More Information is given below. Suitable for Windows 98/ME/2000/XP systems. Fixes the following problems: When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience one or more of the following issues:
  • Nothing happens
  • The new window may be blank
  • You may receive a scripting error message
  • When you use the Print command or the Print Preview command in Internet Explorer, nothing may happen.
  • When you try to connect to Web folders, you may receive the following error message: "The current operation could not be completed because an unexpected error has occurred."
  • Internet Options Advanced tab is completely blank.
  • Internet Explorer About box version information is completely blank.
  • Address bar search does not work.
  • Unable to type in text boxes in a search engine or website.
For more information and free download:
http://windowsxp.mvps.org/IEFIX.htm


[Top]

Double Clicking Internet Shortcut Opens Nothing

When double clicking an Internet shortcut, any of the following may occur:
  • Nothing happens at all
  • The print dialog is launched
  • Another program is launched
To resolve this issue:

Go to Start>> Run. Type in: regsvr32 /i shdocvw.dll [Enter] or click OK.

If the problem persists try this:
  1. Open Internet Explorer
  2. Go to Tools>> Internet Options>> Programs tab
  3. Click the Reset Web Settings button>> Click the Yes button
  4. Click OK and close all open windows
[Top]

Connection tab is missing in Internet Options

Warning: Be sure to make a backup copy of the registry prior to making any changes to it. Use the Registry Editor at your own risk.

To restore the Connection tab to the Internet Options, follow the procedure outlined below:
  1. Go to Start>> Run. Type in: regedt [Enter] or click OK.
  2. Navigate to the following registry key:

    HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel
     
  3. Single left click the Control Panel key to open its contents in the right pane.
  4. In the right pane, double click the entry titled: NameTab
  5. Change the DWORD value from 1 (one) to 0 (zero).
  6. Exit the registry editor and restart Internet Explorer.
[Top]

   Site Map  | About 5 Star Support  | Links | Comments
    Privacy Policy  | Terms of Use  | Newsletter Archive  | Awards
Usage of this site constitutes acceptance of our Terms of Use
Copyright © 2000-2014  5 Star Support All rights reserved.