First of all you need to download HijackThis
to your desktop, do this by clicking the "Download Now" button below. If
you've already installed HijackThis, please skip to Step #2:
Double click the HJTInstall
icon on your desktop. A window will appear asking if you are sure that
you would like to run this file. Click the "Run" button (see figure 1).
By default, it will install to: C:\Program Files\Trend Micro\HijackThis
Click the Install button
(see figure 2).
Accept the licensing
agreement to continue.
Click the button titled:
"Do a system scan and save a logfile" (see figure 3)
HijackThis will now scan
your system and produce a log file in both the HJT window and in a
Notepad window (see figure 4).
In the Notepad window, go
to "Edit" and then "Select All" (see figure 5). This will highlight all
of the log entries in the Notepad window. Now, simply press CTRL + C on
your keyboard to copy the entire log.
Now you will need to place the log file that you've copied in to the
5 Star Support HJT Logs
Once inside the HJT Logs forum, click the "New Topic" button (see figure
This will take you to a new page where you can insert your log file by
right clicking inside the new page and select "Paste" from the resulting
window (see figure 7).
Give your topic a Title.
Click the "Post New Topic"
You're done! Leave the rest
to us. Please be patient while we review your log file. This could take
several hours depending on the work load of our volunteer Security